Privacy Policy

Who we are

Smoke Alarms Now (smokealarmsnow.au) is a smoke alarm enquiry service operated by Triumph Business Solutions. Electrical work is carried out by DRE Power Pty Ltd (Electrical Contractor Licence 147889).

What we collect

When you make an enquiry we collect the details you give us, such as your name, phone number, email, suburb, property details and any message. If you call us, we may record the call date, time, duration and your phone number. Our website also collects anonymous usage data (such as pages visited) through analytics tools.

How we use it

We use your details to respond to your enquiry and arrange a quote. We pass your enquiry to DRE Power Pty Ltd so they can contact you, give you a price and carry out the work. We keep a record of enquiries to manage the service. We don't sell your information, and we don't use it for unrelated marketing.

Who we share it with

Your enquiry is shared with DRE Power Pty Ltd. We also use service providers to run the website, deliver email and store enquiry records. These providers may store data outside Australia.

Keeping it secure

We take reasonable steps to protect your information from misuse, loss and unauthorised access.

Access and correction

You can ask to see or correct the information we hold about you, or ask us to delete it, by contacting us through the enquiry form on this website.

Complaints

If you have a privacy concern, contact us first and we'll respond within a reasonable time. You can also contact the Office of the Australian Information Commissioner (oaic.gov.au).